VIRTUAL EXECUTIVE ASSISTANT SERVICES

Senior executive support that moves at the speed your business does.

When you're building something that matters, your focus belongs on the work that only you can do. Our Virtual Executive Assistants bring senior-level experience, genuine commercial awareness, and the kind of proactive support that makes a tangible difference - to your days, your team, and your output.

WHO THIS IS FOR

Built for ambitious leaders who move fast and hold high standards.

Whether you're scaling a tech business, leading a mission-driven organisation, running a growing consultancy, or building something entirely new - if you lead a fast-moving team and expect the people around you to think, adapt, and deliver, this service was designed with you in mind.

We work with Founders, CEOs, MDs and senior leadership teams across a wide range of industries. What our clients share isn't a sector - it's a mindset. Ambitious. Impact-led. Agile. And ready to invest in the right support.

  • Tech & SaaS Scale-Ups

  • Innovative energy & clean tech

  • Impact-led consultancies

  • Strategic communications consultancy

  • People-first HR businesses

  • Creative & digital agencies

  • EdTech & education leaders

  • Founders & serial entrepreneurs

WHAT MAKES US DIFFERENT

You need someone who thinks ahead, not someone who waits to be told.

Every VEA in our team held senior EA or executive-level positions for a minimum of five years before joining us - supporting CEOs, C-Suite, and board leaders at businesses from ambitious start-ups to global companies. They're proactive, commercially aware, and used to operating with pace, precision, and complete discretion.

Founder Mel Maw personally leads every client relationship and match, drawing on her own background as a high-level EA in London and New York - working with music moguls, retail CEOs, and UHNW individuals. You're not handed to a coordinator. You're partnered with someone who has done this at the highest level and cares deeply about getting the fit right.

"I'm privileged to work with Mel. A world class professional who sets the highest standard of excellence. The impact she has made on the productivity of the team and business cannot be understated. What's more she's a joy to work with."

— Kathryn Parsons MBE — Co-Founder & CEO, Decoded

The full scope of executive support, beautifully executed.

Inbox & Calendar Management

A well-managed inbox and a diary that runs like clockwork - multi-timezone scheduling, meeting prep, and follow-ups handled.

Business Travel

Door-to-door itineraries, transport, hotels, visas and insurance - organised efficiently and always within brief.

Finance Admin

Invoice issuing and chasing, expense reconciliation, bookkeeping support - your accountant will stop chasing you.

Team & Operational Support

Group travel, team events, offsite planning, onboarding admin, and keeping projects moving behind the scenes.

Event Planning

Client dinners, team off-sites, keynote speakers, annual events - on budget and well ahead of time.

Systems & Projects

CRM updates, SOP creation, data projects, system set-ups, and recruitment admin - including temporary EA cover.

Once your monthly retainer is in place, specialist support - bookkeeping, podcast management, tech systems, HR admin - can be bolted on through other members of our team.

WHAT WE TAKE OFF YOUR PLATE

RETAINERS, HOURS & HOW IT WORKS

Consistent, reliable support - backed by a whole team behind yours.

Our minimum retainer for business support is 40 hours per month - roughly two hours of daily support - which is what most Founder and CEO clients need to feel the real difference. Many grow into 40-60 hours as the relationship develops.

You pay one monthly fee, billed in advance. No NI, no pension, no payroll admin, no sick pay. Just a highly experienced VEA holding your time every month.

THE AGENCY ADVANTAGE

One of the most important benefits of working with us - rather than hiring directly - is that you're backed by our whole team.

If your VEA is on holiday, unwell, or takes a longer period of leave, you won't be left without support.

We provide consistent cover from within our agency team, so your business keeps running without you having to manage any of it. Reliable support, all year round.

FROM £45 + VAT PER HOUR

"Since working with Mel and my dedicated VA, I've noticed just how much time I've got back. It has allowed me to focus on my business more deeply and my team is more supported - an unexpected but wonderful bonus has been having personal admin taken care of too."

— Nick Popovici — Co-Founder & CEO, Vita Mojo

"The whole process from start to finish was seamless - matching me with an incredible VA and onboarding within our systems and processes. You don't appreciate how much time you waste trying to organise your diary, meetings and travel. Everything about the service is excellent."

— Carole Urey — CEO, EdTech

"Mel really takes the time to understand your needs, with a strong focus on cultural fit as well as capability, which made a huge difference for us. The support we brought in made an immediate positive impact on our team and ways of working."

— Kath Easthope — Co-Founder & COO, Boardwave

“It's been great. It's taken the administrative but important tasks completely off my plate which has been very freeing! My VA gave me confidence to be able to share sensitive details from day 1 which meant I got so much more out of it.”

— Lucy - Founder, Changing Digital

How We Work Together

  • Mel leads every call personally. We talk through how you work, what you need, and what great looks like for you.

  • a clear outline of the support, hours, and cost. No surprises, no hidden fees.

  • We pair you with a VEA whose experience, personality, and working style fits yours. Then you meet them.

  • We all get together for your on-boarding call and your VEA gets up to speed quickly. Most clients notice the difference within the first few weeks.

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  • Ready to Talk?

    Book a free discovery call with Mel. No hard sell - just an honest conversation about what you need and whether we're the right fit.

Cover photo with various office supplies including a smartphone, notebook, pen, and coffee cup, overlaid with text promoting a VA business retainer service.

Explore Our Business VA Services

  • Think of us as your Virtual Executive Assistant support, supporting you with day to day admin so you can run your business.

    Everything from daily inbox and schedule management, to travel, expenses, bookkeeping, HR admin, planning team events and even social media scheduling and podcast editing….and so much more.

    Our VA’s are highly experienced and before becoming virtual, held positions as executive assistants for at least 5 years to CEOs, C-Suite, Board executives, often in London or the City from start ups to global businesses.

  • This highly experienced and trustworthy business support is great for:

    • Founders

    • Business Owners

    • MDs & Directors

    • CEOs

    • Consultants

    • Solo Entrepreneurs

    • Coaches and Creatives

    Whether you are a consultant, solo business owner, start up or global business - we can help.

    If you’re curious - let’s chat.

  • Our minimum monthly retainer is 20 hours a month (£900 + VAT), giving you around an hour a day of support.

    Some clients have as much as 60 hours per month.

    Each client’s needs are different, so let’s discuss what you need and before long your day to day will feel mentally and physically lighter for having the support.

    Once you have a set retainer, we can bolt on other specialist support, such as a few hours of bookkeeping a week for your small business, or weekly tech and systems support.

    Projects are our thing too.

    If you have a one off business project coming up - a team off site or event, an office move, a recruitment process or a data entry project, or even an executive assistant gap and you need a temporary VA for a month or two - we can easily help.

    Just book a call and we can chat it through.

Some of the things we do for our Business Clients…

  • Inbox & Calendar Management

    Imagine a freshly sorted inbox everyday? Never miss an important email again. No more double bookings, or mad dashes between meetings. Leave us to handle multi timezone meetings with multiple stakeholders and have time to do deep work, finally.

  • Finance Admin

    We know how important keeping your cashflow consistent is and with a VA’s help you’ll never forget to chase an invoice again. They’ll issue and chase invoices, reconcile your receipts and do any book keeping you need so your accountant is never chasing you again.

  • Travel Organisation

    We’ll book your business travel within budget in the perfect location every time. Arranging insurance, visas, transfers and detailed door-to-door itineraries. Your VA will also include and book highly recommend places to wine, dine and dazzle your clients.

  • Event Planning

    From organising team off-sites, booking key note speakers or planning private client dinners to your annual Summer or Christmas event from start to finish - we do it all in budget and plenty ahead of time. We’re well connected and can source hospitality boxes and sought after tickets too.